When your furnace quits in the middle of a cold snap, you don’t need a lecture about maintenance schedules. You need someone who picks up the phone, shows up when they say they will, and gets your system running again.
Most heating repairs get done the same day. That means your family isn’t piling on blankets overnight or wondering when someone’s finally going to call you back. You get a straight answer about what’s wrong, what it costs, and how long it takes—no hidden fees tacked on after the work’s done.
Texas winters don’t follow a pattern. One week it’s 70 degrees. The next, it’s 28 and your heat pump’s struggling to keep up. When that happens, you want someone who knows how these systems fail in this climate and has the parts on hand to fix it right the first time.
Texas Air Repair is -owned and based in San Antonio. We’ve been handling heating and cooling work across Schertz, Cibolo, and Bexar County since before the 2021 freeze showed everyone just how unpredictable Texas winters can be.
Our technicians are licensed, experienced, and available 24/7 for emergencies. That’s not marketing talk—we’ve had customers call at midnight on a Saturday and had their heat back on by 2 a.m. We keep common parts stocked so most repairs happen on the first visit.
Schertz sits right in that zone where your HVAC system has to work year-round. Summers are brutal. Winters are unpredictable. Your heating system doesn’t get a break, and when it fails, you need someone who knows how to diagnose the problem fast and fix it without dragging things out.
You call or message us with the issue. We ask a few questions to get a sense of what’s going on—no heat at all, weak airflow, strange noises, whatever it is. Then we schedule a time that works for you, usually same-day if it’s an emergency.
Our technician shows up with diagnostic tools and the most common replacement parts already in the truck. They’ll inspect your furnace or heat pump, figure out what’s failing, and explain it in plain terms. You’ll get an upfront price before any work starts. No surprises.
If it’s something we can fix on the spot, we do it. If we need to order a part, we’ll let you know how long that takes and whether there’s a temporary workaround to keep you comfortable in the meantime. Once the repair’s done, we test the system to make sure it’s heating properly and you’re not going to have the same problem again next week.
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We handle everything from heat pumps to electric furnaces to gas systems. That includes diagnosing control board failures, replacing faulty thermostats, fixing blower motors, clearing clogged filters, and repairing ignition systems that won’t fire up when temperatures drop.
In Schertz, about 60% of homes use heat pumps or electric resistance heating. Those systems work great most of the time, but they struggle when it gets really cold. If your heat pump’s running constantly but barely keeping up, or if your backup heat strips aren’t kicking on, we know how to troubleshoot that.
We also see a lot of older systems that haven’t been maintained in years. Dirty coils, worn-out capacitors, refrigerant leaks—these things add up and eventually cause a breakdown. During a repair visit, we’ll point out anything else that looks like it’s about to fail so you’re not caught off guard a month later. You’re not obligated to fix it right then, but at least you’ll know what’s coming.
For true emergencies—no heat during freezing weather, system completely dead, that kind of thing—we aim to get someone out the same day, often within a few hours. We run a 24/7 emergency line, so even if it’s late at night or a weekend, you’re not waiting until Monday morning.
Response time depends on where our techs are when you call and how many other emergency calls are in the queue. During a major cold snap, things can get busy. But we prioritize homes with no heat at all, especially if kids or elderly family members are involved.
If it’s not life-or-death urgent but still needs attention soon, we’ll usually have someone out within 24 hours. We’re not going to leave you hanging for three days while your house gets colder.
It depends entirely on what’s broken. A simple fix like replacing a thermostat or a capacitor might run a couple hundred bucks. A blower motor replacement could be $400 to $800. If your heat exchanger is cracked or your compressor’s shot, you’re looking at over a thousand—and at that point, we’ll talk through whether repair or replacement makes more sense.
We give you the price before we start the work. No hidden fees, no surprise charges after the fact. Emergency calls do cost more because we’re prioritizing your job and coming out after hours, but we’ll tell you that upfront too.
If you’re not sure whether it’s worth repairing an older system, we’ll walk through the math with you. Sometimes it makes sense to fix it. Sometimes you’re better off replacing it before you sink more money into a system that’s going to keep breaking down.
Yes. We handle heat pumps, gas furnaces, electric furnaces, and dual-fuel systems. Most homes in Schertz use heat pumps with electric backup strips, but we also see plenty of gas systems, especially in older neighborhoods.
Each type has its own common failure points. Heat pumps tend to struggle with defrost cycles and refrigerant leaks. Gas furnaces can have ignition problems or cracked heat exchangers. Electric systems burn through heating elements or have issues with sequencers and relays. We’ve worked on all of them long enough to know what usually goes wrong and how to fix it efficiently.
If your system is really old or uses an uncommon setup, we’ll let you know if parts are hard to find. But in most cases, we can get you up and running without a long wait.
Most of the time, yes. We stock the parts that fail most often—capacitors, contactors, thermostats, blower motors, ignitors. If it’s something we see regularly, there’s a good chance we have it on the truck and can finish the repair in one visit.
If it’s a less common part or something specific to your system’s make and model, we might need to order it. In that case, we’ll tell you how long it’ll take to get the part in and whether there’s anything we can do in the meantime to keep your heat limping along.
We’re not going to drag out a repair just to rack up extra service calls. If we can fix it today, we will. If we can’t, we’ll be straight with you about the timeline and what to expect.
Call us. We answer our emergency line 24/7, and if it’s cold enough that your family’s uncomfortable or at risk, we’ll get someone out as fast as we can. In the meantime, close off rooms you’re not using to keep the heat concentrated in one area, and use space heaters if you have them—just don’t run them unattended or near anything flammable.
Check your thermostat to make sure it’s set to heat mode and the temperature’s set higher than the current room temp. Look at your breaker box to see if anything tripped. Sometimes it’s something simple like that, and we can walk you through it over the phone.
If it’s a real system failure, we’ll come out and diagnose it. Even if we can’t fully repair it until morning when parts suppliers open, we can often get your heat running temporarily so you’re not freezing overnight.
If your system’s less than 10 years old and the repair cost is under half the price of a new system, fixing it usually makes sense. If it’s older than 15 years and you’re looking at a major repair—compressor, heat exchanger, that kind of thing—replacement often makes more financial sense.
We’ll give you both options and the reasoning behind each. If your system’s been nickel-and-diming you with repairs every year, that’s a sign it’s on its way out. If this is the first real problem it’s had, a repair might buy you several more years.
Age, efficiency, and repair history all factor in. We’re not going to push you toward a new system if a repair will genuinely solve the problem. But we’re also not going to let you dump money into a system that’s going to fail again in six months. We’ll lay out the facts and let you decide what makes sense for your situation.
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